Privacy Policy
This Privacy Policy explains how Global Timber Trade Hub collects and uses personal information when you visit this website, request a quotation or place an order.
Information We Collect
- Contact details you provide, such as your name, company, email address, phone number and delivery port
- Order and quotation details
- Technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools
How We Use Information
- To respond to enquiries and prepare quotations
- To process orders, payments, shipping and export documents
- To send newsletters or market updates if you subscribe (you can unsubscribe at any time)
- To improve our website and measure advertising performance, including through Google services
Sharing Information
We share information only as needed to fulfil your order, for example with shipping lines, freight forwarders, inspection agencies, banks and government authorities that issue export documents. We do not sell personal information.
Cookies and Analytics
This website uses cookies and services such as Google Analytics and Google Ads to understand how visitors use the site and to show relevant advertising. You can control cookies in your browser settings.
Data Security and Retention
We use reasonable technical and organisational measures to protect personal information and keep it only as long as needed for the purposes above or as required by law.
Your Rights
You can ask to access, correct or delete your personal information by contacting us through our contact page.
Contact us about your data
For any question about this privacy policy or your personal data, email info@globaltimbertradehub.com.